Shipping & Payments
Free shipping with normal mail for Portugal
Free shipping with registered mail world-wide for orders from 50€
Portugal Continent (1-2 days) and Islands (1-3 days) registered post: 2,95€
All orders will be sent within 2-4 days upon receipt of payment; we do not send on holidays and weekends.
The Customer has the right to return the purchase, without any further given reason, within a period of seven (7) days after receipt of the goods, for an exchange or refund (provided it is complete (accessories, registration , etc…), in good condition and in the original packaging, accompanied by the invoice). Shipping costs for the return are to be paid by the Customer.
However, the Customer must, within that period, notify Vita-Spray, by means of our return form, about the sending with the mention whether it is an exchange or refund and the product must then be returned within fourteen (14) days after this notification. In case of a refund Vita-Spray will refund the purchase price, minus the shipping costs, a.s.a.p. to the Customer, no later than thirty (30) days after receipt of the product.
In case of defects or other defaults, the Customer must contact Vita-Spray by email and Vita-Spray will try to resolve Customer's complaint in the best possible way.
Business clientes within the EU:
Clientes outside of the EU:
If your country isn't mentioned in the list, please contact us by use of the contactform.
Import charges for countries outside of the EU:
Payment with CreditCard.
Payment with Apple-pay.
Prices: All prices mentioned are including Tax (6%/23%).